Bank of America Convenience Checks Complaints

Review and analysis of over 24 complaints against Bank of America

Bank of America consumers have reported over 24 official complaints related to Convenience checks. Out of the 24 consumer complaints against Bank of America, 38% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.

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New Convenience Checks Consumer Complaints


Bank of America Credit card convenience checks

January 21, 2017 - I used a convenience check I received in the mail in -/-/- to transfer a balance to a Bank of America credit card I already had open. My credit line is $ - and the check was for $2700.00. The Bank of America fraud dept called me on -/-/- to verify I had signed and sent the check, which I had, and they said it would clear. The same day they denied payment on the check and put a letter in the mail to me, which I did not receive until -/-/-, stating the check was rejected because the " signature did not match ''. I ALWAYS sign my signature the same way using my first initial, ...

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Bank of America Credit card convenience checks

September 10, 2016 - In - of - I took advantage of a promotional deal that Bank of America was running through my credit card. I used a check they issued with a 0 % APR until - -. Unfortunately my financial situation did not allow me to pay off this debt by the end promotional period. So starting - - I have been paying the agreed upon 21 % APR on the remaining balance that is subject to this rate. I unfortunately hit a difficult financial time and maxed this credit card out. I am unable to make payments beyond the minimum balance at this time, but I have not missed a payment and continue to pay o...

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Bank of America Credit card convenience checks

August 19, 2016 - My wife and I have a joint credit account with Bank of America. On the -/-/2016, taking advantage of a mailed offer from Bank of America, we endorsed and deposited an access check in a checking account at our local bank. Several days later on - I wrote and mailed - checks drawn on this account. At that time my bank listed the funds from the access check as available. On - - my bank informed me that the access check had been returned NSF. I called Bank of America on - - and talked to -. She asked me for my bank account and routing numbers and assured me that the funds wou...

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Bank of America Credit card convenience checks

May 3, 2016 - Bank of America lied to me about the interest rate on my credit card. I was told that the go to rate on my card would be - instead it went to 22 % interest. They stated it was because of how I accessed the cash with a convenience check instead of doing it online or over the phone even though when I made the advance I was told it go to the purchase APR and not the cash advance APR. ...

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Bank of America Credit card convenience checks

October 27, 2015 - I had - balance transfers, both with a 0 % promotional balance on my Bank of America : - - - credit card. 0 % balance transfer 1 - Transaction date : -/-/- for $2000.00 with a 3 % fee. Promotion expired -/-/-. 0 % balance transfer 2 - Transaction date : -/-/- for $1400.00 with a 3 % fee. Promotion expires -/-/-. I had made minimum monthly payments to this card. On -/-/- I made a full payment for the $2000.00 balance + 3 % fee ( $60.00 ). As of my account statement ending on -/-/-, instead of continuing my 0 % balance tra...

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Bank of America Credit card convenience checks

October 17, 2015 - Bank of America sends me checks in the mail each month as part of a promotional effort to reduce credit card rates. I have told them that I do not want these checks sent to me, and they continue to send them. How can I get them to stop? ...

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Bank of America Credit card convenience checks

September 8, 2015 - Bank of America sent me information regarding using a convenience check but made no mention that these checks were subject to a verification process that could result in their cancellation without timely notification, and that my verification of the transaction would still yield a cancellation of the transaction. BoA called me asking to verify the transaction which I did over the phone to a customer service representative. I found out later that although I verified the transaction, the transaction still was cancelled by BoA. I was told that the reason for cancelling the transaction was that th...

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