Review and analysis of over 12 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 12 official complaints related to Application processing delay. Out of the 12 consumer complaints against JPMorgan Chase & Co., 25% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Credit card application processing delay January 9, 2017 - I recently applied for a Chase - - card. In the contract, Chase stipulated that if a certain amount of money is spent within the first 90 days after account opening, then there will be a reward. This reward is - of the primary factors that convinced me to apply for this card. However, what Chase does n't say is that " account opening '' means " the instant you are approved for the credit card ''. The 90 days begins ticking immediately, despite the fact that they have n't even sent a copy of my contract, the credit card, and I have no way to spend money. How is my account open if I d... |
JPMorgan Chase & Co. Credit card application processing delay September 20, 2016 - I APPLIED FOR A CREDIT CARD ONLINE, ON OR AROUND -/-/2016. I WAS TOLD I WAS APPROVED FOR A CREDIT CARD AND WOULD MUCH LIKE TO DO BUSINESS WITH THIS COMPANY. I HAVE CONTACTED THE COMPANY DIRECTLY AND VERIFIED MY IDENTITY, DUE TO AN ALERT ON MY CREDIT. AS OF -/-/2016, I HAVE HAD THE ALERT REMOVED FROM MY CREDIT FILES, TO AVOID ANY HINDERING OF THE APPROVAL OF MY CREDIT CARD APPLICATIONS. I HAVE TRIED CONTACTING THE COMPANY AGAIN OVER THE PHONE, BUT TO NO AVAIL. MY CREDIT SCORE RANGES BETWEEN - AND ABOVE. ONCE AGAIN I HAVE PROVIDED MY PERSONAL INFORMATION, INCLUDING NAME, SS #, DOB, AND AD... |
JPMorgan Chase & Co. Credit card application processing delay September 13, 2016 - -/-/-, I applied online for a credit card with Amazon, whose cards are provided by Chase. I was told I would receive an email once a decision had been made. I did not receive any decision email from either Amazon or Chase in response to my application, nor did I ever receive any communication through the regular mail. I contacted Chase directly by telephone today, -/-/-, and was informed that my application had been declined on -/-/- ( almost a month and a half prior ) due to insufficient credit history. When I inquired about appealing this decision, I was further informed tha... |
JPMorgan Chase & Co. Credit card application processing delay July 18, 2016 - I applied for a Chase Sapphire credit card. Chase denied my application. The reason given was I had received too many cards in the last 2 years. My credit score is over - and I have 20 years of clean credit history. I do take advantage of credit card offers when the rewards offered is equal to $100.00 or more. I think they denied my application because of this and because I do not carry a monthly balance with any credit card nor do I make cash advances or transfer balances. I think this is unjust discrimination. Can anything be done?... |
JPMorgan Chase & Co. Credit card application processing delay May 28, 2016 - On - -, I submitted an application for a new business credit card with Chase and received an email that included the following : " We 'll let you know of our decision through U.S. mail within the next 30 days. Please do n't resubmit this application while waiting for our decision. '' On - -, I finally called the customer service center and was informed that the application was denied. No explanation was provided and I have yet to receive any communication from the company. This is unacceptable for a small business start up.... |
JPMorgan Chase & Co. Credit card application processing delay May 9, 2016 - Applied online for - card issued by Chase Bank USA, N. A. I received a letter saying they needed a government issued ID showing my physical address for proper identification. I sent a copy of my - - - with my physical address on the front and also the back of the card showing it was a government issue card. It clearly stated government issue. I would have sent a copy of my drivers license but it had my P O box on it. I later received a letter saying my request for the card had been denied because the documentation I sent in was not sufficient. I told the rep I had a Chase card befo... |
JPMorgan Chase & Co. Credit card application processing delay April 22, 2016 - My husband and I are longtime customers of Chase. We applied online about two weeks ago for a Chase credit card. In the past, we have received an instant decision which has also always been positive with a large credit limit. This time a message appeared saying it would be reviewed and that Chase would get back to us. When we inquired at a Chase branch, the representative was not engaged and said she had no notification of our application status in her system. I also registered my comments on the Chase website. I still have not heard anything back and would like to know the status of our appl... |
JPMorgan Chase & Co. Credit card application processing delay March 22, 2016 - I applied for a chase credit card on -/-/2016 my - profile and - and - recommends me to apply for a Chase Freedom credit card. I must of forget to follow up on the inquiry on -/-/- I receive a letter from Chase to contact them. I was told because I have a fraud alert on my credit file, but with no contact number I would have to contact -. So I called my senator and he gave me the corporate number of -. I talked with - of the Executive office he was surprised that someone was able to bypass the automated system and come in on a straight call. He updated my fraud alert p... |
JPMorgan Chase & Co. Credit card application processing delay March 21, 2016 - I called Chase on - - to convert my Chase Freedom card to a Chase Freedom Unlimited. While on the phone with the Chase rep, he told me the conversion was completed. It is now more than a week later and the card still has n't been converted. I 've called twice during the week ( once on - - and again on - - ) to find out the status and both times the representatives told me the conversion should have completed but that " they are n't sure what 's taking so long. '' Chase what is happening? ... |
JPMorgan Chase & Co. Credit card application processing delay March 15, 2016 - -/-/2016 I applied for the - Plus Credit Card by Chase shortly after received a letter asking to provide proof of physical address and DOB which I faxed over and a few week laters when I called got a confirmation that they received it on - -. By this a lady from the Credit Dept stated that I would be receiving a something in the mail. I asked if I was approved or not and she just replied you 'll get something in the mail. A week later no mail I called again and was told that I was mailed a letter to confirm my identity ( why could n't they tell me this the 1st time ). At this point ... |
JPMorgan Chase & Co. Credit card application processing delay March 10, 2016 - The Chase account has been reporting on my personal credit report, when in fact, this account should be listed on my business credit. I have disputed this information with the - credit bureaus and nothing has come of it. I am appalled at this situation! ... |
JPMorgan Chase & Co. Credit card application processing delay January 17, 2016 - I am rebuilding credit following a chapter - bankruptcy discharged in - -. I have limited new credit established and decided to apply for a Chase Freedom card on -/-/- which was described to be the type of credit card good for those with previous credit challenges or need a second chance. I had not receive a response on the application after more than 30 days. I called Chase - - around -/-/- to find out the status. I was told the application was denied and a letter was sent to me. I did n't receive it so I requested a copy to be mailed to me again. The represen... |