Review and analysis of over 125 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 125 official complaints related to Dealing with my lender or servicer. Out of the 125 consumer complaints against JPMorgan Chase, 20% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase Student loan dealing with my lender or servicer keep getting calls about my loan November 4, 2015 - I was enrolled in the - - in 2007 at - University. I was getting student loans to cover my living expenses, and at mid-term i did n't have the passing score that they required, but was n't aware that i had to have a perfect score at midterm. It was the only program in - that required that. They did not let me return and finish the rest of the semester, so they kept my tuition for the rest of the semester. I could not sign up for other classes because it was in the middle of the semester. i went through the process again the following year with yet the same results. I lost my stude... |
JPMorgan Chase Student loan dealing with my lender or servicer need information about my balance/terms October 30, 2015 - Chase and - will not provide my full payment history even after requesting and filing at complaint with the loan servicer -. ... |
JPMorgan Chase Student loan dealing with my lender or servicer October 13, 2015 - JPMorgan Chase Bank , N.A . first had my student loan account. Recently, the servicing for my loan was transferred to -. I have had automatic debit for the lifetime of the loan. A letter was sent informing me that - would service my loan and my information from direct debit would be transferred to -. - successfully withdrew my payment for the last few months. I recently received a letter instructing me to update my direct debit information online with - to avoid any issues. As instructed, I went into the AES website and updated my information. Today I received a letter from -... |
JPMorgan Chase Student loan dealing with my lender or servicer September 17, 2015 - HelloSo I submitted a cosigner release form for Chase Student loans to release my cosigner. They declined my application as they told me that I had not made - consecutive payments of principal and interest. I have been paying back this loan on time with no late or missed payments for more than 2 years. Prior to -/-/- i was making payments directly to Chase, but after -/-/-, the loan began to get serviced by - - -. I pulled my bank statements to show Chase that from -/-/- to -/-/-, I had made the - consecutive payments, they claimed I had not made. ... |
JPMorgan Chase Student loan dealing with my lender or servicer July 12, 2015 - I am reporting JP Morgan Chase and - - -. I was told by Chase from the last complaint that I would not be contacted by The - - again for collection and that my account with - was updated as said in the letter from Chase attached. However, mailed out - -, 2015 and received by me a few days ago was another collection notice from The - -. This is also attached. ... |
JPMorgan Chase Student loan dealing with my lender or servicer June 24, 2015 - I have - student loans with Chase. The monthly payment was around $500.00. I made a lump sum payment on - of the loans. I did not request that my monthly deduction/payment be reduced. Chase automatically reduced my monthly deduction/payment from my checking account without my consent and I ( and may be others ) are now having to bear a higher interest cost as a result. The servicer will not increase my amount back up without submitting a signed request. Seems unfair that the reduction in paying towards principal happens automatically but restoring it back to the higher amount so that m... |
JPMorgan Chase Student loan dealing with my lender or servicer June 23, 2015 - case : - I have contacted the legal resources listed under your legal assistance program. However I have not heard back. As I recall I did not select a law representative at that time, which may explain no response. I have the documentation sent from J.P. Morgan Chase, who did the consolidation of the loan. I am still seeking direction/assistance to resolve or reconsolidate these loans if necessary. I am taking over the full monthly payments from my son -. However, it does seem truly unfair and unwise to do so. I will be making a payment of - dollars combined for - separate student... |
JPMorgan Chase Student loan dealing with my lender or servicer June 16, 2015 - An application was submitted to remove the co-borrower and the financial institution sent a denial reason that is n't supported. JP Morgan Chase recently changed servicing companies. The co-borrower removal application was submitted prior to the change however, Chase sent the servicing company the application. The servicing company is the company who denied the application however that company was provided all the records of loan payments. The reason I say this is because all loan inforamtion was viewable on the online banking system and close to the change everything was no longer viewable du... |
JPMorgan Chase Student loan dealing with my lender or servicer June 8, 2015 - Was never informed of - loans going into repayment status and was told my representative that issue was going to be resolved. Never was now fighting to get off credit report because loans were transferred to another association. ... |
JPMorgan Chase Student loan dealing with my lender or servicer June 4, 2015 - In - of 2015 JP Morgan Chase Bank contacted me saying the servicing of the student loan I held with them will be transferring to - - - ( - ) on - - -. The Final payment to be sent to Chase was the - bill, then starting with the - bill, the payment be sent to -. However, A letter dated - - and - dated - - & - were received from The - - to both myself and my cosigner of the loan stating that JP Morgan Chase Bank provided them the account information for collection activity of a payment. I contacted The - - via their website contact f... |
JPMorgan Chase Student loan dealing with my lender or servicer June 2, 2015 - I attended the - in - - Indiana from -/-/- until -/-/-. I recently filed a complaint against - for false information that was given to me on my loan. Since then I was contacted by a woman who neglected to give me her last name from Chase. Her name is - and the number that she has given me is ( - ) - ext : -. While speaking to - a week ago today, I was informed that Chase would be honoring my prior request for a refund and I needed to send proof of payment to her email at --. I did this and was informed that she would be sending the - dollar ref... |
JPMorgan Chase Student loan dealing with my lender or servicer May 19, 2015 - Subject : Chase Private Student LoansSchools attended : The University -, -, - - - -, - -, - elected to defer my loan principal and interest while in school. I was graduated in - - from - and I have been making the required payments since -/-/- even before the grace period. After capitalization, the principal balance stayed constant at $16000.00 from - - to - - although I was making payments. Again, the principal balance stayed constant at $15000.00 from - - to - - although I was making payments. I requested explanation f... |
JPMorgan Chase Student loan dealing with my lender or servicer April 3, 2015 - JP Morgan owes my student loan # - but their servicer - - - changed my due date from the - which I had for several years was changed without my permission to the - which will not work my pay cycle all my other loans are due on the -, and I have tried to change it many times but I kept getting told different answers, I do not know why my due date keeps getting changed. I believe that is illegal to go in and change any due dates unless I asked for them to be changed. I have tried to discuss other matters with CHASE but they refuse to discuss anything with me, they are still ... |
JPMorgan Chase Student loan dealing with my lender or servicer April 1, 2015 - I have - variable interest rate loans through Chase and since - the interest rates on - of the - loans have risen a small amount - .04 %. I noticed this recently while logging on to make a payment but I was never notified of the interest rate increases. I understand that my interest rate can change, I just expected to be notified. I called the bank and they confirmed that I was never notified and apologized. I asked them to make sure I was notified about any other future increases. While I hope they comply, I wanted to make sure this did n't happen to anyone else. Are banks requir... |
JPMorgan Chase Student loan dealing with my lender or servicer April 1, 2015 - School : - UniversityLocation : -, - took out my first loan in -/-/- to pay for college when my parents fell on hard times. The loan is with Chase for $11000.00 and has accumulated over $8800.00 in interested since the beginning of my loan. I have paid over $2800.00 on the loan but it continues to increase as payments have little impact on the principal of the loan. I began contacting Chase in -/-/- regarding issues with payment application and was told multiple times that payments are only applied to interest. By end of -/-/-, I had paid interest down to less tha... |