Review and analysis of over 1 complaints against Monterey Financial Services, Inc.
Monterey Financial Services, Inc. consumers have reported over 1 official complaints related to Dealing with my lender or servicer. Out of the 1 consumer complaints against Monterey Financial Services, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Monterey Financial Services, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Monterey Financial Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Monterey Financial Services, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled April 6, 2016 - Monterey Financial has extracted a late fee from me even though I have paid them on time. They have stopped my access to my educational program due to stating that my payment was late however they have received my first payment plus late charges and still I do not have access to my class. I have paid them off in full $2700.00 yesterday but I still do not have access to my class at careerstep.com. I was treated like a criminal even though they did not mail me my loan documents or give me any copies of my financial agreement. I tried to set up a payment system with them thru my bank, - but ... |