Review and analysis of over 24 complaints against FirstMerit Bank
FirstMerit Bank consumers have reported over 24 official complaints related to Loan servicing, payments, escrow account. Out of the 24 consumer complaints against FirstMerit Bank, 29% were disputed by the consumer (i.e. the consumer was not happy with how FirstMerit Bank responded to their complaint) and 100% were processed in a timely manner. 13% of consumer complaints against FirstMerit Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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FirstMerit Bank Mortgage loan servicing, payments, escrow account May 23, 2016 - We refinanced our - mortgage in -. The remainder of our 20 % loan went to - bank, then was sold to First Merit sometime in -. We recieved monthly statements showing our payment amount, including an amount going to principal and interest. We continued on time payments until - -, at which time we sold our house. At that time, there was an issue at closing, when First Merit said we had an outstanding interest balance due of over $7700.00. Some time between - and today, they stare applying only a small portion of our monthly payment to interest and the rest to principal, and... |
FirstMerit Bank Mortgage loan servicing, payments, escrow account November 4, 2015 - I have already filed a comlaint about this but have a new issure with this company. I had a mortgage with First Merit bank. They had a law form send me the only notice i ever recieved dated -/-/2015 that i recieved on -/-/2015. This notice wa as i stated the only notice i ever got from then. It stated that they were plannnig to hold a forclosure sution on -/-/2015 for my house. Even this law firm admits they have no prof thatbo recieved prior notice of this. Well i sold this house for cash before they did anything. This loan was paid in full an closed on -/-/2015. The title company as ... |