Review and analysis of over 12 complaints against MidFirst Bank
MidFirst Bank consumers have reported over 12 official complaints related to Loan servicing, payments, escrow account. Out of the 12 consumer complaints against MidFirst Bank, 8% were disputed by the consumer (i.e. the consumer was not happy with how MidFirst Bank responded to their complaint) and 92% were processed in a timely manner. 8% of consumer complaints against MidFirst Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
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MidFirst Bank Mortgage loan servicing, payments, escrow account March 10, 2017 - I submitted a Request for Information/Notice of Error on behalf of - to MidFirst Bank c/o Midland Mortgage on -/-/2017. Midland Mortgage is claiming that - is in default but he insists that since his Trial Period Plan, he has never missed a payment. Midland Mortgage has failed to respond in any way to the Request for Information/Notice of Error and - files this complaint.... |
MidFirst Bank Mortgage loan servicing, payments, escrow account March 1, 2017 - Mortgage company keeps increasing interest rate and late fees. My total current fees are $2200.00. I have not made late payments at any time.... |
MidFirst Bank Mortgage loan servicing, payments, escrow account January 20, 2017 - Midland Mortgage is refusing to pay property insurance from escrowed funds. Midland Mortgage is threatening to put forced place insurance on the property.... |
MidFirst Bank Mortgage loan servicing, payments, escrow account December 12, 2016 - I 'm currently in a repayment agreement with Midland Mortgage, when my home 's roof and ceiling suffered storm damage form -. I was told by a representative of Midland to make the necessary repairs and the loan payment would be taken out of the insurance check. I was behind approximately 15 days because I make repair to my home to make it safe and livable. Midland received a check in the amount of $6200.00 but Midland loss mitigation employee, -, refused to apply any payments and cancelled my repayment plan and submitted my loan for foreclosure. When I spoke with -, he had a very in... |
MidFirst Bank Mortgage loan servicing, payments, escrow account August 20, 2016 - I never wanted Midland Mortgage, my mortgage was sold to them. I 've been stuck with their poor customer service for years. At the same time I 've had the same insurance carrier and renter for 15+ years. Every now and then I 'd get a warning letter and one would also be sent to my insurance company saying, 'It has been brought to Midland 's attention that my house is abandoned, or that they want to report that I have a renter. I 've had the same renter for over 15 years..that 's not a surprise. Then one day I received a call from Midland and the female service rep started asking me all sorts ... |
MidFirst Bank Mortgage loan servicing, payments, escrow account August 8, 2016 - I have been enrolled in bi-weekly payments for the past 10 years and 9 months ; my mortgage payment is automatically deducted from my bank account and paid to my mortgage on the first of the month. The reason for enrolling in this program is so that each year I am making one full additional payment per year and paying down my mortgage quicker. I have never missed a single payment as my payments are automatically made each month, for the last 129 months. My lifelong credit score was excellent, generally remaining at a --. Midland Mortgage bought out my mortgage from - and the troubl... |
MidFirst Bank Mortgage loan servicing, payments, escrow account July 29, 2016 - Midland Mortgage has been consistently reporting my mortgage to the major credit bureaus incorrectly. My insurance and taxes is not a note that should be reported, just the loan amount that I am paying back. I have been speaking with them since -/-/2015, and nothing has been rectified.... |
MidFirst Bank Mortgage loan servicing, payments, escrow account July 7, 2016 - We had a house fire in - 2015 and have been making repairs to the home in order to move back in. Over the course of the repairs all money from the insurance company was required to be submitted to Midland Mortgage then dispersed to us as repairs were made. Along the process they required arbitrary inspections to determine the amount of our insurance money we were entitled to. At one point they declared us at - % complete, then shortly after decided we were actually at - %. Now we are towards the end and need the final funds to complete our repairs and get back into our home. The most ... |
MidFirst Bank Mortgage loan servicing, payments, escrow account June 23, 2016 - I have been paying extra on my mortgage and the principal balance does not go down any. I am not sure what is going on. It has not went down all year so far. Infact it has went up when I check it. I would like an audit down to see exactly what is going on.... |
MidFirst Bank Mortgage loan servicing, payments, escrow account May 18, 2016 - My loan was originally serviced by - -. Midland Mortgage purchased the loan more than a year ago from - -. When the loan was sold, I was in a repayment program with - and never informed of any change until I called in to make a payment. Once I received noticed the loan had been sold I had to go through the series of steps needed to begin an agreement with Midland. This was a nightmare just as dealing with - was. Despite the difficulties, I provided all information needed and was approved for a new repayment program. It should be noted that over the course of both repayment ... |
MidFirst Bank Mortgage loan servicing, payments, escrow account April 28, 2016 - For the record midland /Midfirst bank states that I paid $15000.00 They also claimed to be servicing a $33000.00 - VA loan on - - -. All of the 360 payments of principal interest were paid. Taxes were disbursed through -/-/- and insurance through -/-/-. The loan was paid off -/-/- with a final payment of $3400.00 with $1600.00 escrow that was not returned to me. I want it known that approximately $130000.00 was paid to this mortgage. It was never refinanced. I never had a second mortgage on this property. There was no security interest in any other propert... |
MidFirst Bank Mortgage loan servicing, payments, escrow account April 26, 2016 - On or about - - I contacted MidLand Mortgage about a letter I had received about my flood insurance policy. I was told that the current policy was being replaced ( I was told today by - that there is a letter in my file stating it canceled because I lived in a mobile home - NOT TRUE -however it was said to me today on a recorded line ) I was told that flood insurance placement was put for on my home me - the way it was explained was it was exactly what I had. At the time I did not know that placement was a bad thing. I thought it Midlands way of continuing to take care of my insurance... |