ClearSpring Loan Services, Inc. Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 38 complaints against ClearSpring Loan Services, Inc.

ClearSpring Loan Services, Inc. consumers have reported over 38 official complaints related to Loan servicing, payments, escrow account. Out of the 38 consumer complaints against ClearSpring Loan Services, Inc., 26% were disputed by the consumer (i.e. the consumer was not happy with how ClearSpring Loan Services, Inc. responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against ClearSpring Loan Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


ClearSpring Loan Services, Inc. Mortgage loan servicing, payments, escrow account

March 6, 2017 - My mortgage company ( ClearSpring Loan Services ) uses a third party ( National Tax Search ) to track property taxes owed. My taxes are due in -/-/-. I paid then in -/-/- for a discount. I received notice of " delinquent taxes '' in -/-/-, -/-/-, -/-/-, -/-/-, and -/-/-. They say they will pay and start an " impound account '' to collect. This has been ongoing for 4 years. Every year, from -/-/- to -/-/- of the following year, I call to get this corrected and it continues. They say " Ignore the notices '' and they will contact the third party, but i...

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ClearSpring Loan Services, Inc. Mortgage loan servicing, payments, escrow account

March 17, 2016 - just last month I received a disturbing letter from clearspring stating I owed - on my loan for past escrow balance and that my new monthly payment would rise - dollars more this is not a new tactic I, ve just settled with - - - and my new amount states - all of the escrow has been figured in to this im up to date on all payments till - but my account does not reflect this because there holding it just today - refused to accept my payment of - stating it, s not what the account calling for after explaining that I don, t owe anything on escrow as a matter of fact -...

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ClearSpring Loan Services, Inc. Mortgage loan servicing, payments, escrow account

February 12, 2016 - My - and - mortgage was with - Bank, I requested a mortgage modification for the - and - mortgage because I had a - % reduction in pay. - did modify my - mortgage and reduced the mortgage payment. - refused to modify the - mortgage'they transferred the - mortgage to ClearSprings Loan Services of which is a subsidiary of - mortgage. I have received a Final Demand Letter from them. I want to settle on the debt. or they do a debt forgiveness. ...

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ClearSpring Loan Services, Inc. Mortgage loan servicing, payments, escrow account

November 4, 2015 - A debt is reporting inaccurately to the credit report ...

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ClearSpring Loan Services, Inc. Mortgage loan servicing, payments, escrow account

November 3, 2015 - I submitted my complaint to the CFPB and my mortgage servicing company on - -, 2015. It is now - - and I have only received - automatic response from the company, Acqura/Clearspring Loan Services, that they have received my complaint and need more time to research my issue. Our lives are in the balance here. - our mortgages are about to go out of the interest only stage and we need to refinance immediately. We have been stymied for nearly 2 years by Acqura/Clearspring Loan Services because the company has reported us late on our payments every month while our monthly statem...

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ClearSpring Loan Services, Inc. Mortgage loan servicing, payments, escrow account

October 2, 2015 - Our current credit report shows over many consecutive months of late payments to Acqura/Clearspring Loan Services for our loan that are completely erroneous and destroying our chances of refinancing before - our mortgages come out of the interest only phase and/or variable interest rates begin to ramp up. -/-/- becuase automatic payments and online payments did not seem to be available, we made a $2000.00 pre-payment to Clearspring to pre-pay all monthly minimum payments through the remainder of the year to ensure that no late payments could possibly be reported. -/-/- we contin...

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