Review and analysis of over 2 complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 2 official complaints related to Other transaction issues. Out of the 2 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citizens Financial Group, Inc. Money transfers other transaction issues September 14, 2016 - I have - accounts at Citizens Bank NA. I received my social security direct deposit and immediately transferred it into my joint checking account using my Citizens mobile app. After transferring, I returned to my accounts and noticed that nothing had transferred into my joint account. Instead, after some research, I discovered that it had been transferred into the overdraft protection associated with my joint account even though I have a - balance owed. I called the bank and informed them of this irregularity. I called to their attention that on the mobile app I used that that there is n... |
Citizens Financial Group, Inc. Money transfers other transaction issues June 11, 2016 - I have recently initiated an International Wire transfer ( - ) in my bank by filling in the Foreign Wire Request Form. It was accepted by a bank rep. It was on - -. Date the transfer should have been available to recipient is - -. As of today, the transfer has n't still reached them. In my bank they say the transfer is complete now. They called to double check the last name of the recipient saying their correspondent bank have probably made a mistake there. Yesterday, I asked them to open an investigation request to check the current status of the transfer.... |