Review and analysis of over 166 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 166 official complaints related to Delinquent account. Out of the 166 consumer complaints against JPMorgan Chase, 30% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
JPMorgan Chase Credit card delinquent account December 23, 2015 - Hello, This item is in question to chase Credit Card Services. My account number : -. This account is not past due, - was charged off. It still shows late and PAST DUE on my credit report. The account number is The amount past due in question is $1100.00. I have verified that if an item is charged off it can not show currently past due or late. I have repeatedly disputed this item with no correction. Chase has refused to correct how this is reporting. ... |
JPMorgan Chase Credit card delinquent account December 14, 2015 - Chase Bank is in violation of the Consumer Financial Protection Bureau 's Consent Order -. As required in paragraph - & - of this order, Chase Bank should have provided me with an effective credit agreement and at minimum copies of the last - ( - ) monthly Account statements. I have never received an effective credit agreement nor the last - monthly Account statements. On or about -/-/2015, at approximately - - CST, I contacted Chase Bank via telephone in order to request information in regards to these accounts. I spoke with - - with ID # - and requested th... |
JPMorgan Chase Credit card delinquent account December 6, 2015 - In - a holiday purchase while travelling in - was made in the amount of $420.00 using - Chase VISA. The amount plus applicable interest charges were paid in full via a telephone transaction handled by a Chase Specialist. The next billing cycle, I was charged additional interest & late fees. I called to complain since the payment was paid in full. According to the Chase Specialist, the additional interest would be waived & late fees reversed. The next billing cycle, the late fee reversal posted but the additional interest in the amount of $6.00 was not waived. In fact, it showed as... |
JPMorgan Chase Credit card delinquent account November 29, 2015 - THIS IS A NEW COMPLAINT WITH NEW INFORMATION! -/-/- I fell behind on bills. - Chase credit cards were among them. I was - for them -/-/- when they were out of the Texas statue of limitations. This does n't stop Chase from reporting them in collections on my - credit report or attempting to collect. ... |
JPMorgan Chase Credit card delinquent account November 14, 2015 - In 2010 I defaulted on a credit card balance to Chase Bank. The bank unsuccessfully tried several means by which to collect and after several years sent me a - form for debt forgiveness and I paid income taxes on the implied earnings. For some reason - - - - - did n't get the memo and is trying to collect. Each time - these collection agencies buys defaulted loans there is a credit check and my credit scoring never seems to recover despite the fact that it has been almost six years since the original default occured. ... |
JPMorgan Chase Credit card delinquent account November 9, 2015 - I have contacted Chase to validate a debt that is being reported on my Credit Trade Line. - - -/-/- # -. This debt is over 7 years old, since -/-/-, but continues to be reported and collections continue. In accordance with the provisions of the Federal and State Fair Debt Collection Practices Acts and the Federal Fair Credit Reporting Act, please consider this letter a formal dispute as to the inaccuracy of the item posted. FCRA 605 ( C ) running of reporting period states : ( 1 ) In general. The 7-year period referred to in paragraphs ( 4 ) and ( 6 ) of subsection ( a... |
JPMorgan Chase Credit card delinquent account November 7, 2015 - Account was opened in -/-/-. Bank is saying that the last payment is -/-/- that 's wrong. The last time payment was -/-/-, so this account should have been dropped off my report by now. It 's been 7 years. ... |
JPMorgan Chase Credit card delinquent account October 26, 2015 - I was activated and protected under - during in 2008 my income was cut in half and I was unable to make payments. I disputed the charges that were being charged and after chase reviewed the charges that were outstanding they sent me a check in the amount of $800.00. These errors were reported in error. ... |
JPMorgan Chase Credit card delinquent account October 4, 2015 - I am on an account as the owner. I never owned this credit card account from Chase. ... |
JPMorgan Chase Credit card delinquent account October 4, 2015 - CHASE Credit Card Slate is reporting missing payment and credit card default under my name, I was only and authorize user in the account so I can do some shopping for a friend due to he was disable, but I have never sign any agreement on me be responsible for this account, I have done a dispute with -, - and - and they have not done any changes on my report, also I have sent letters and faxes to Chase directly and they have ignore my request. I have ask for a validation of the debt under FDCPA section 809 Validation Of Debt ( 15 USC 1692.g ) ( B ) and they have ignore my request, I be... |
JPMorgan Chase Credit card delinquent account September 11, 2015 - In 2013 I defaulted on a credit card debt. This debt was subsequently charged off and reported to the IRS as bad debt. Chase is still reflecting and trying to collect the full amount of the debt - $2200.00 -. I want to pay this debt as I am in a better place financially. I ca n't possibly be expected to pay the bad debt and the taxes. Either cancel the debt and reflect it as a zero balance charge off and I pay the taxable income, or I will pay the bad debt. - ... |
JPMorgan Chase Credit card delinquent account July 13, 2015 - I am presently in a debt settlement program. One of my accounts in the settlement program is with JP Mortgage Chase. Chase relentlessly called me at home and on my cell phone at work. I was instructed by my debt settlement company to send a letter to Chase to cease contacting me by phone and especially by cell phone since I was not allowed any calls at work. I sent the letter around -/-/15 Certified / Return Receipt. I stated that I wished to be contacted either by email or home address only not by phone. I received the return receipt dated and signed on -/-/15. However, the phone ... |
JPMorgan Chase Credit card delinquent account July 10, 2015 - Chase card services, like most financial providers, urges consumers to enroll for online statements, as it reduces costs. I enrolled to receive statements and information online, but unfortunately they do not tell you that late statements ( meaning you did not pay within the grace period ) are not sent when you elect the online/email option. For background, you should know that I had never had even a single delinquency in my - year credit history until now. Today, I have a - day late because Chase could not be bothered to send me a late notice via email nor call me as a courtesy prior to... |
JPMorgan Chase Credit card delinquent account June 30, 2015 - Company continues to report incorrect and incomplete information despite multiple notifications of error. Company lists - accounts as a charge-offs, closed by credit grantor, with a balance owed, although debt was discharged via bankruptcy in - 2014. Have contacted Consumer Reporting Agencies following instructions on their websites, - via certified mail, and supplied supporting documentation. Also contacted this creditor directly via certified mail. Requesting company to immediately report accounts correctly as discharged in bankruptcy, with no balance due, and recall monthly reports... |
JPMorgan Chase Credit card delinquent account June 27, 2015 - On -/-/- I was contacted by - of - about an old credit card debt that I had with Providian -. He stated that I had filed for a credit card under false pretense and that I had a complaint for the theft of a credit card account. I told him that I had never heard of this credit card and never received any paperwork regarding a credit card and a debt. I asked him if he would send me the paperwork regarding the debt which he told me - then I was emailed an agreement to start making payments and the document's total was -. I refused to sign it and I was practically bullied int... |
JPMorgan Chase Credit card delinquent account June 24, 2015 - Over three years ago, I lost a job that payed approximately $86000.00. Unable to find another position in that field, I have started a - career. Building a business takes some time and without an adequate income, some credit card payments could not be made. - the accounts that I have are with Chase Bank. On - account, they sent a letter, informing me that they were preparing to write off the account as a bad debt. Keep in mind that I have had these accounts for decades. However, on the other account, no letter was sent and they did write off the account as a bad debt. I called on -... |
JPMorgan Chase Credit card delinquent account June 18, 2015 - I have outstanding debt to AARP Chase Visa Credit Card in the amount of $14000.00. I am an - - who I recently lost my life partner of - years and - adult daughters. - of my daughters left me to care for my - granddaughter ; and the other daughter had serious health issues which resulted in financial debt, which all ultimately became my sole responsibility. Rather than allow my recently deceased daughter to live in the streets because she was destitute and out of work, I took her in and paid most of her expenses until her death on - -, 2015. I am willing to pay my debt... |
JPMorgan Chase Credit card delinquent account June 17, 2015 - At the time of my divorce the judge ordered my ex wife and I to pay different credit cards. she used - in my name and I had - in her name that I used. she was responsible for paying the debt in my name but she did n't. I have sent my divorce decree and letters to the credit card company many times explaining the situation that she was responsible but they ignored me. Finally, since she refused to pay the bill it was turned over to collections. they would n't accept the divorce papers either. She finally settled for a lesser amount Now it is on my credit. ... |
JPMorgan Chase Credit card delinquent account May 28, 2015 - I was contacted yesterday -/-/- on my business phone from a debt collector - ( - ) at - I spoke with - in legal dept after - called my business phone and left a message saying that I had a legal claim against me. I called - back and she put me through to -. - advised me that there was a debt owed to Providian bank in my previous name that I have not held in - years. He stated they were perusing a law suit in - - against me for $4000.00 for a credit card that had a date of first delinquency - and was charged off in -/-/-. I have no knowledge of th... |
JPMorgan Chase Credit card delinquent account May 17, 2015 - I opened a CC with Chase - Slate. I activated the card by transferring - to the card. I live out of the country part of the year and have someone handle my accounts when gone. After being out of the country for - weeks I returned and found that we had not received my first statement from Chase. I immediately contacted them explaining the situation, they indicated that they would send me a duplicate statement. I received this statement and made the required payment. Since that date i have received my statements without trouble. However I recently reviewed my credit report and Chase has me... |
JPMorgan Chase Credit card delinquent account May 14, 2015 - Opened an -.com rewards VISA account with CHASE bank in -/-/-. Never received statements either electronic or via mail. Called multiple times to arrange payment and have statements updated after receiving calls from debt collectors. This happened -, where the only notice I received was from a debt collector within a few days of being past due. Even after paying the balance, CHASE still reported negative - days past due to all - credit reporting agencies. This happened - for -/-/- and -/-/-. Have since gone to -.com and setup accounts to send paper statements vi... |
JPMorgan Chase Credit card delinquent account April 24, 2015 - In -/-/- or -/-/- I was carrying a $47.00 credit on my Chase Visa. I think it was the balance of a credit from a return I made earlier in the year. Anyway, Chase says they sent me a check for the $47.00 around that time. I never asked for it, I never received it, it was never deposited. Since it was n't deposited Chase put a stop on the check on -/-/- and continued to show my $47.00 on its books. Sometime in -/-/- I made a $6.00 purchase with my Chase Visa. A Chase rep tells me due to billing issues ( I assume with the vendor, not Chase ) the charge ended up on my b... |
JPMorgan Chase Credit card delinquent account April 13, 2015 - I was off work last year - - months due to illness and unemployment. I have closed both of my Chase credit card accounts and have enrolled into the - - - for both cards. I used the alternate month payment option not being aware that the skipped payments payments would count as 30 and 60 days late on my credit reports. I have contacted Chase, quite angry on several occasions, written to Chase and all - credit bureaus. ... |
JPMorgan Chase Credit card delinquent account April 6, 2015 - I was traveling abroad. I contacted the credit card office to inform them thatI am unable to pay online because I did not have secure internet connection. And I requested to allow me more time to send the payment as soon aspossible. However they reported my account as late to the credit agency. ... |