Homeside Financial Services, LLC Application, Originator, Mortgage Broker Complaints

Review and analysis of over 2 complaints against Homeside Financial Services, LLC

Homeside Financial Services, LLC consumers have reported over 2 official complaints related to Application, originator, mortgage broker. Out of the 2 consumer complaints against Homeside Financial Services, LLC, 50% were disputed by the consumer (i.e. the consumer was not happy with how Homeside Financial Services, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Homeside Financial Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Homeside Financial Services, LLC Mortgage application, originator, mortgage broker

May 25, 2016 - In early 2015 I began the process of refinancing my mortgage with Homeside Financial. I worked via phone and email with their loan officer, - -, in Ohio. Throughout the months-long process and discussions with loan officer I was told that my loan would have to be broken into - pieces : a conventional mortgage and a HELOC. I was wary of the HELOC when reading the paperwork due to the possible escalation of the rate. I was told by loan officer that not to worry because the - loans would be put back together within 6 months. She assured me that it was something that they do all the ti...

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