Review and analysis of over 37 complaints against Nationstar Mortgage
Nationstar Mortgage consumers have reported over 37 official complaints related to Communication tactics. Out of the 37 consumer complaints against Nationstar Mortgage, 19% were disputed by the consumer (i.e. the consumer was not happy with how Nationstar Mortgage responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Nationstar Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Nationstar Mortgage Debt collection communication tactics frequent or repeated calls October 7, 2015 - Nation start starts calling on the - of the month 3 times a day. They push on me verifying personal information and they get very rude, when I tell them I do n't give personal information over the phone. I have told them multiple time that I cant talk due to being at work and they call right back. I have asked they contact me by mail only and they still keep calling me. ... |
Nationstar Mortgage Debt collection communication tactics frequent or repeated calls July 18, 2015 - Nationstar keeps calling the business that I work at, - - - -, multiple times a day trying to collect a debt for someone that no longer works here. It is an automated dialer with no option to talk to a person. There is an option to say that is is the incorrect number, but they keep calling. I called the number they provide for you to call back for more information, and by pushing a lot of wrong buttons, I was eventually transferred to a human. When I told the gentleman that I wanted them to stop calling, he said there was nothing he could to remove our number until the intended rec... |
Nationstar Mortgage Debt collection communication tactics frequent or repeated calls July 15, 2015 - Every month my wife and I each get - harassing phone calls from Nationstar Mortgage. We are current on the mortgage, but every month calls start at the - and escalate in frequency until we pay at the -. I have told them that I get paid on the - and they should stop calling. They said that was n't possible. The calls stop as soon as we pay. The due date is the - of the month but there is n't a late fee until the -. ... |
Nationstar Mortgage Debt collection communication tactics frequent or repeated calls July 10, 2015 - I originally filed a complaint to the FTC on -/-/15. On -/-/15 I called FTC to check on status of complaint and they referred me to you. Repeated phone calls started on -/-/15. As of today, -/-/15, I have received - ( - ) calls for someone I do not know. I answered the first - calls stating no one here by that name at this number, nor do I know that person, please do not call again ''. Finally I decided not to answer the calls, I just directed them to my voicemail, no messages left. I have had this phone number for over five ( 5 ) years. It is a registered Do... |
Nationstar Mortgage Debt collection communication tactics threatened to take legal action April 7, 2015 - On - - - received an e-mail from - - - from Nationstar Mortgage stating they needed an updated award letter for my - payments so they could complete my request for a modification.. I sent the document back by e-mail on the - of -. On the - - at - I received a call from Nationstar stating that request for modification had been denied on the - and that my house was in active forclosure but a sale date had not been set yet. I could avoid it by sending them $62000.00. Today at -I received another call stating the same thing except the caller wanted $540... |