Review and analysis of over 1 complaints against SunTrust Banks, Inc.
SunTrust Banks, Inc. consumers have reported over 1 official complaints related to Billing statement. Out of the 1 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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SunTrust Banks, Inc. Credit card billing statement July 28, 2016 - I paid $1000.00 on Suntrust personal credit card on -/-/2016 at the local branch. After I paid, the bank clerk gave me the confirmation numbers. Few days later, I received the confirmation letter on -/-/2016. However, I received the letter of rejected payment and charged me $37.00 late fee. I called the credit card service and they said it was local bank 's fault. Therefore, I did visit local bank where I made my payment. Representative - - helped me to waive the fee through a conference call in her office. I received -/-/- bank statement and they still have not clea... |