Regions Making/Receiving Payments, Sending Money Complaints

Review and analysis of over 74 complaints against Regions

Regions consumers have reported over 74 official complaints related to Making/receiving payments, sending money. Out of the 74 consumer complaints against Regions, 11% were disputed by the consumer (i.e. the consumer was not happy with how Regions responded to their complaint) and 96% were processed in a timely manner. 31% of consumer complaints against Regions resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.

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New Making/Receiving Payments, Sending Money Consumer Complaints


Regions Bank account or service making/receiving payments, sending money

December 8, 2015 - Back in - of 2015 I wrote my daughter a $50.00 check to give to her friend - to pay for parking permit at college. Her friend - lost the check and an unauthorized recipient found the lost check and changed the amount from $50.00 to $3500.00 and changed the name on the check from - - to Essence - -. This person deposited the money through mobile banking app for Bank - -. I bank with Regions and they have acknowledge that it was check fraud but they refuse to give me my money back while Bank - - investigates. This have been going on for over a month, my dis...

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Regions Bank account or service making/receiving payments, sending money

August 14, 2015 - I had a write off at Regions Bank and they told me that I owed $400.00 on account # - and $84.00 on account # -. I over paid $ - hoping they would force open the accounts but now the claim I still owe $ - because the amount originally given me was in error that I owed more. They never would send me a balance payoff as I so requested at the beginning of the payment off plan ...

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Regions Bank account or service making/receiving payments, sending money

May 14, 2015 - - charges were made on my account today that I did not make. My bank did nothing to fix the issue other than tell me to wait for the charges to go through. I have not had my money refunded and had to call the local branch to get my card canceled. They told me to call the companies myself to dispute the charges, when it should be their job. ...

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