General Service Bureau, Inc. Issue Resolution

Resources for resolving common issues with General Service Bureau, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to General Service Bureau, Inc. and work to get a response. After your complaint is forwarded, General Service Bureau, Inc. has 15 days to respond to you and the CFPB. General Service Bureau, Inc. is expected to close all but the most complicated complaints within 60 days.

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New General Service Bureau, Inc. Consumer Complaints


General Service Bureau, Inc. Debt collection false statements or representation attempted to collect wrong amount

September 8, 2015 - I received a notification from my credit monitoring service and the following is what showed up : A company called General Service Bureau placed a collection on my - report for $190.00. I have received no dunning, no contact and no proof of debt from them. I recently applied for a mortgage refi so I am assuming they are trying to cash in by illegally placing an improper collection on my credit report. I do not owe this debt. ...

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General Service Bureau, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

June 10, 2015 - General Service Bureau sent a collection letter with an amount owed by myself. An additional letter was also sent to my spouse who is not on my account. He is only listed as an emergency contact. The General Service Bureau sent the same collection letter addressed only to my husband with the same collection amount. In addition, to sending this letter they also called to speak with him about this debt. Once again, he is not on my health insurance account - nor is he provided access to my health bill information. I have copies of both letters that show - letter is addressed to me for $190.00...

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General Service Bureau, Inc. Debt collection communication tactics frequent or repeated calls

March 26, 2015 - Incessant phone calls are coming in to cellphone number - from General Service Bureau ( GSB ) out of - Nebraska. Phone calls to a 'cellphone ' is a violation of the Telephone Consumer Protection Act ( TCPA '' ) 47 U.S.C. Section 227 ( a ) ( 1 ) based on the fact that under the TCPA it shall be unlawful for any person or entity to make any call ( other than an emergency ) or prior expressed ( written ) consent of the called party, using any automatic telephone dialing system or artificial or pre-recorded voice. Consumer has NOT given ( written or verbal ) permission for entity to call co...

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