West Coast Servicing, Inc. Issue Resolution

Resources for resolving common issues with West Coast Servicing, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to West Coast Servicing, Inc. and work to get a response. After your complaint is forwarded, West Coast Servicing, Inc. has 15 days to respond to you and the CFPB. West Coast Servicing, Inc. is expected to close all but the most complicated complaints within 60 days.

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New West Coast Servicing, Inc. Consumer Complaints


West Coast Servicing, Inc. Mortgage loan modification,collection,foreclosure

May 2, 2016 - In -/-/-/-/-/- I started my own business. I lived in a condo with a mortgage. I applied for and received a Home Equity Loan from - - in order to finance my business. At first I was able to make the payments because business was still decent. The recession hit really hard and I lost almost everything. I had to declare bankruptcy but was just barely able to keep my condo. It was terrifying and exhausting. - - sold my loan to some bank in - ( I have the details at home but am trying to type this out at work while I have a moment of spare time, I 'm sorry - I can add the d...

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West Coast Servicing, Inc. Mortgage loan servicing, payments, escrow account

February 15, 2016 - Mortgage was approved for 2MP program in conjunction with my current and in good standing HAMP modified primary mortgage. Instead, the bank sold loan without any notification to borrorlwer while the loan was supposed to be in the process of modification. As per HUD 2MP program. Loan was " lost '' for two years with no communication even attempted with the borrower during that time. Borrower did escrow modified payments on her own, believing that the loan was being modified as was promised by lender. Loan re-surfaced 36 months late with a new servicer who had made no communication attempts with...

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