West Coast Servicing, Inc. consumers have reported over 2 official complaints. Out of the 2 consumer complaints against West Coast Servicing, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how West Coast Servicing, Inc. responded to their complaint) and 50% were processed in a timely manner. 0% of consumer complaints against West Coast Servicing, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan modification,collection,foreclosure | 1 | 0% |
| Loan servicing, payments, escrow account | 1 | 0% |
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Stop CallsWest Coast Servicing, Inc. Mortgage loan modification,collection,foreclosure May 2, 2016 - In -/-/-/-/-/- I started my own business. I lived in a condo with a mortgage. I applied for and received a Home Equity Loan from - - in order to finance my business. At first I was able to make the payments because business was still decent. The recession hit really hard and I lost almost everything. I had to declare bankruptcy but was just barely able to keep my condo. It was terrifying and exhausting. - - sold my loan to some bank in - ( I have the details at home but am trying to type this out at work while I have a moment of spare time, I 'm sorry - I can add the d... |
West Coast Servicing, Inc. Mortgage loan servicing, payments, escrow account February 15, 2016 - Mortgage was approved for 2MP program in conjunction with my current and in good standing HAMP modified primary mortgage. Instead, the bank sold loan without any notification to borrorlwer while the loan was supposed to be in the process of modification. As per HUD 2MP program. Loan was " lost '' for two years with no communication even attempted with the borrower during that time. Borrower did escrow modified payments on her own, believing that the loan was being modified as was promised by lender. Loan re-surfaced 36 months late with a new servicer who had made no communication attempts with... |