Resources for resolving common issues with Evergreen Moneysource Mortgage Company products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Evergreen Moneysource Mortgage Company and work to get a response. After your complaint is forwarded, Evergreen Moneysource Mortgage Company has 15 days to respond to you and the CFPB. Evergreen Moneysource Mortgage Company is expected to close all but the most complicated complaints within 60 days.
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Evergreen Moneysource Mortgage Company Mortgage loan servicing, payments, escrow account February 27, 2016 - In - we bought a home and it was new construction. The county had not assessed the home yet for taxes so the lender used 1.25 % of our purchase price as an estimate. They collected three months of the estimated taxes and each month when we make our payment they were collecting $490.00 for taxes. In our state taxes are due in -/-/- and -/-/-. The county had not updated our taxes by -/-/- so I called the lender to see if they could release some of the escrowed taxes. They said they could n't until - - assessed the home and we got a statement. On -/-/- we got ou... |
Evergreen Moneysource Mortgage Company Mortgage loan servicing, payments, escrow account July 9, 2015 - Evergreen Home Loans has mismanaged every change of payment that has taken place with my mortgage. I have paid my mortgage on time every month through a scheduled check delivery service, and no matter the change, Evergreen mishandles the change. The first instance was when they missed paying the county tax in - of -. It was not until I received letters from the county that I was in default and notified Evergreen that they took care of the problem. Secondly, in - of - I received notice that there was a shortage in my escrow amount due to increased county taxes. It was noted that if ... |