Resources for resolving common issues with American Portfolio Mortgage Corporation products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to American Portfolio Mortgage Corporation and work to get a response. After your complaint is forwarded, American Portfolio Mortgage Corporation has 15 days to respond to you and the CFPB. American Portfolio Mortgage Corporation is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
American Portfolio Mortgage Corporation Mortgage loan servicing, payments, escrow account November 13, 2015 - -/-/-, American Portfolio Mortgage Corporation ( APM ) began servicing my mortgage account. This is the second time I have had to contact CFPB about APM 's mismanagement of my account within the past 3 months. I attempted to contact APM by phone to resolve this matter but was unsuccessful. -/-/-, APM used funds in my escrow account to purchase flood insurance on my home ( See Attachment # - ). At the time APM purchased this policy, I already had flood insurance, paid through -/-/-. ( See Attachment # - ) After APM purchased this unnecessary insurance for $1100.00, I was... |