American Portfolio Mortgage Corporation Mortgage Complaint

American Portfolio Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

-/-/-, American Portfolio Mortgage Corporation ( APM ) began servicing my mortgage account. This is the second time I have had to contact CFPB about APM 's mismanagement of my account within the past 3 months. I attempted to contact APM by phone to resolve this matter but was unsuccessful. -/-/-, APM used funds in my escrow account to purchase flood insurance on my home ( See Attachment # - ). At the time APM purchased this policy, I already had flood insurance, paid through -/-/-. ( See Attachment # - ) After APM purchased this unnecessary insurance for $1100.00, I was notified that I have a " Escrow Shortage Amount '' of $1000.00. APM advised me that the shortage " may result in an increase in [ my ] payment ''. ( See # - ) APM 's " Escrow Account Projection For The Coming Year '' shows flood insurance in the amount of $980.00 due in -/-/-. ( See # - ). This is further evidence that the flood insurance APM purchased -/-/- was not warranted. The -/-/- projected payments FROM my escrow account total $3900.00 ( See # - ). The -/-/- projected payments TO my escrow account total $4700.00. This difference amounts to a $790.00 surplus in my escrow account. ( See # - ). The alleged escrow shortage projected by APM is a direct result of the flood insurance wrongfully purchased by APM -/-/-. There is NO shortage in my escrow account, nor any basis for increasing my mortgage payments.