Resources for resolving common issues with AC Autopay, LLC products and services
You can reduce the number of unwanted calls from AC Autopay, LLC you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
AC Autopay, LLC Consumer loan managing the loan or lease November 10, 2015 - I tried to pay my monthly auto payment through my bank. Payment was scheduled for -/-/2015. On -/-/2015 I called AC Autopay inquiring about the payment and was informed that no payment had been received. I called my bank and was told electronic payments are not accepted by AC Autopay, so they sent them a paper check via US MAIL. I stopped payment on the check since no one could verify it 's whereabouts. I then called AC Autopay again on the -. Explained to them that I stopped payment on the missing check so as to please not submit it for payment. I was assured a note would be pl... |
AC Autopay, LLC Consumer loan problems when you are unable to pay October 27, 2015 - On - -, I contacted AC AutoPay to request a voluntary surrender because it was costing me more to fix different issues with the vehicle than it is actually worth and I could n't afford to keep fixing everything and make the monthly payments. I was told by the representative that the request would be reviewed and I 'd be contacted when a decision was made. On - -, the company contacted me to do a collection call. When I asked about the voluntary surrender I was told that the request had been reviewed that - and they decided not to come pick the vehicle up, that they had abandoned... |
AC Autopay, LLC Consumer loan shopping for a loan or lease August 15, 2015 - On -/-/15 I went online to research car refinance rates in my area. I used - and found a site that I understood would provide me with the prevalent rates in my area. They required some personal information to identify the best rates. I completed the form and submitted the information. In no way did I request or apply for a car loan as I only wanted to research current refinance auto loan rates. Unfortunately this site uses deceptive messaging and serves as just a marketing gateway to lenders which consequently ran my credit - ( - ) times thus affecting my credit report/score. Un... |
AC Autopay, LLC Consumer loan problems when you are unable to pay May 14, 2015 - I want to file a complain, against AC Auto pay. I least a vehicle with this company in the past.. Back in -/-/- I decided to terminated my lease and return the vehicle. At the time I only owed $7000.00 on the vehicle. This lease was a option to buy at the end of the lease. And so every month when I make a payment. Money was put a side to buy the vehicle. At the time when I return the vehicle I have $3000.00 save to but this vehicle. AC Auto pay sell this vehicle and put on my credit report that I owed $5400.00 dollars. Which is wrong. Today I call and trying to settle this account. ... |