AC Autopay, LLC Complaints

AC Autopay, LLC consumers have reported over 12 official complaints. Out of the 12 consumer complaints against AC Autopay, LLC, 17% were disputed by the consumer (i.e. the consumer was not happy with how AC Autopay, LLC responded to their complaint) and 67% were processed in a timely manner. 0% of consumer complaints against AC Autopay, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New AC Autopay, LLC Consumer Complaints


AC Autopay, LLC Consumer loan managing the loan or lease

November 10, 2015 - I tried to pay my monthly auto payment through my bank. Payment was scheduled for -/-/2015. On -/-/2015 I called AC Autopay inquiring about the payment and was informed that no payment had been received. I called my bank and was told electronic payments are not accepted by AC Autopay, so they sent them a paper check via US MAIL. I stopped payment on the check since no one could verify it 's whereabouts. I then called AC Autopay again on the -. Explained to them that I stopped payment on the missing check so as to please not submit it for payment. I was assured a note would be pl...

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AC Autopay, LLC Consumer loan problems when you are unable to pay

October 27, 2015 - On - -, I contacted AC AutoPay to request a voluntary surrender because it was costing me more to fix different issues with the vehicle than it is actually worth and I could n't afford to keep fixing everything and make the monthly payments. I was told by the representative that the request would be reviewed and I 'd be contacted when a decision was made. On - -, the company contacted me to do a collection call. When I asked about the voluntary surrender I was told that the request had been reviewed that - and they decided not to come pick the vehicle up, that they had abandoned...

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AC Autopay, LLC Consumer loan shopping for a loan or lease

August 15, 2015 - On -/-/15 I went online to research car refinance rates in my area. I used - and found a site that I understood would provide me with the prevalent rates in my area. They required some personal information to identify the best rates. I completed the form and submitted the information. In no way did I request or apply for a car loan as I only wanted to research current refinance auto loan rates. Unfortunately this site uses deceptive messaging and serves as just a marketing gateway to lenders which consequently ran my credit - ( - ) times thus affecting my credit report/score. Un...

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AC Autopay, LLC Consumer loan problems when you are unable to pay

May 14, 2015 - I want to file a complain, against AC Auto pay. I least a vehicle with this company in the past.. Back in -/-/- I decided to terminated my lease and return the vehicle. At the time I only owed $7000.00 on the vehicle. This lease was a option to buy at the end of the lease. And so every month when I make a payment. Money was put a side to buy the vehicle. At the time when I return the vehicle I have $3000.00 save to but this vehicle. AC Auto pay sell this vehicle and put on my credit report that I owed $5400.00 dollars. Which is wrong. Today I call and trying to settle this account. ...

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