Resources for resolving common issues with Concord Servicing Corporation products and services
You can reduce the number of unwanted calls from Concord Servicing Corporation you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Concord Servicing Corporation Debt collection disclosure verification of debt not given enough info to verify debt November 15, 2016 - I have repeatedly requested that BLACKWELL RECOVERY provide me with an explanation of the amount they claim I owe, how that amount was calculated, account history. They have refused to provide this or any copies of documentation that this debt is in fact mine. Yet they have been willing to put this unverifiable debt on my credit report, as well as send me a continuing stream of collection letters. Please see attached.... |
Concord Servicing Corporation Debt collection improper contact or sharing of info contacted me after i asked not to May 20, 2016 - Previously I owed - timeshares with my ex-husband. Both are paid except the annual maintenance fees. In the divorce decree, I was awarded - and my ex-husband the other. My ex-husband has not paid the fees on his timeshare and now the company calls me and says I am legal responsible for the past due fees because they ca n't contact him. When I told them I was no longer responsible and it was spelled out in the divorce decree, the company apologized and asked me to send a copy of the decree. I sent it and provided the husband 's phone number. A few days past and the company called again st... |
Concord Servicing Corporation Debt collection cont'd attempts collect debt not owed debt was paid February 4, 2016 - I was late paying my timeshare maintenance fees, for the - of 2015, and it was sent to collection in - 2015. I paid the collection agency in full, and verified with them that I was paid in full, however they failed to return my account to the original creditor, and instead kept my account open so that the original creditor never knew to bill me for the - of 2015. So neither the original creditor nor the collection agency have sent me anything in writing notifying me of the debt, but instead have made phone calls harassing my elderly parents on their home phone number thrice in the pas... |
Concord Servicing Corporation Debt collection cont'd attempts collect debt not owed debt was paid December 22, 2015 - I currently have a loan with - and have been making payments regularly. I am now being charged from Blackwell Recovery which they indicate I owe $1200.00 with account # ( - ). Payments are made satisfactorily. My payments are for $260.00 a month and are auto-deducted from my personal checking account. Please remove this derogatory from - credit reporting agencies. ... |
Concord Servicing Corporation Debt collection disclosure verification of debt right to dispute notice not received October 26, 2015 - I have been in dispute with - - - which is a timeshare since -. I pulled my credit and Concord Services has marked my credit that I am in collections but never gave me written notice of this. I should not be in collections because this is a disputed contract. ... |
Concord Servicing Corporation Debt collection cont'd attempts collect debt not owed debt is not mine September 27, 2015 - Blackwell Recovery contacted me to obtain access to my parents, with whom I have not lived with for 10 years. I am not personally tied to this debt. When asking about said business with my parents, the representative would not provide any information. I find it disturbing this company would contact me on my cell when I am not tied to the debt, have an unlisted number, and have registered said number on the National Do Not Call Registry ( registered in 2005 ). ... |
Concord Servicing Corporation Debt collection cont'd attempts collect debt not owed debt is not mine May 19, 2015 - I have been receiving phone calls from - for - a year. I have received as many as - calls a day. I do not owe money to anyone and the person has neglected to say who I owe money to. I have told them to stop calling but they still persist. I have never received any communication as to why I am getting these calls. They even call on the -. I have all call records from my cell phone, which is also registered on the Do Not Call registry. ... |
Concord Servicing Corporation Consumer loan managing the loan or lease March 31, 2015 - The loan, after several years of servicing, was sold to Concord Servicing. A single payment was paid late, generating a late fee. The subsequent monthly payments were paid on time as usual, via online banking bill pay service. Concord continued to charge late fees upon late fees ( pyramiding ). Despite repeated contact with them about this, they have never responded in writing or in any way with an explanation of the fees or a way to resolve these. The practice continues to this day. ... |