Resources for resolving common issues with Evergreen Moneysource Mortgage Company products and services
You can reduce the number of unwanted calls from Evergreen Moneysource Mortgage Company you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Evergreen Moneysource Mortgage Company Mortgage loan servicing, payments, escrow account February 27, 2016 - In - we bought a home and it was new construction. The county had not assessed the home yet for taxes so the lender used 1.25 % of our purchase price as an estimate. They collected three months of the estimated taxes and each month when we make our payment they were collecting $490.00 for taxes. In our state taxes are due in -/-/- and -/-/-. The county had not updated our taxes by -/-/- so I called the lender to see if they could release some of the escrowed taxes. They said they could n't until - - assessed the home and we got a statement. On -/-/- we got ou... |
Evergreen Moneysource Mortgage Company Mortgage loan servicing, payments, escrow account July 9, 2015 - Evergreen Home Loans has mismanaged every change of payment that has taken place with my mortgage. I have paid my mortgage on time every month through a scheduled check delivery service, and no matter the change, Evergreen mishandles the change. The first instance was when they missed paying the county tax in - of -. It was not until I received letters from the county that I was in default and notified Evergreen that they took care of the problem. Secondly, in - of - I received notice that there was a shortage in my escrow amount due to increased county taxes. It was noted that if ... |