Review and analysis of over 7 Va Mortgage complaints against Pentagon FCU
Pentagon FCU consumers have reported over 7 official complaints related to VA mortgage. Out of the 7 consumer complaints against Pentagon FCU, 0% were disputed by the consumer (i.e. the consumer was not happy with how Pentagon FCU responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against Pentagon FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Pentagon FCU Mortgage application, originator, mortgage broker March 14, 2017 - I was discriminated against by representatives of Penfed Credit Union, - - and - - who established discriminatory requirements for me to obtain a preapproval letter for a VA loan. I was flagged for discriminatory reasons by - - who prescreened loan applicants by phone and assigned - -, Mortgage Loan Originator. - - violated anti-discrimination laws by creating a requirement for the issuance pre-approval letter that was not consistent with VA/- guidelines or PenFed practice. I provided financial documents that supported my VA eligibility and established income t... |