Review and analysis of over 3 Federal Student Loan complaints against Nelnet
Nelnet consumers have reported over 3 official complaints related to Federal student loan. Out of the 3 consumer complaints against Nelnet, 33% were disputed by the consumer (i.e. the consumer was not happy with how Nelnet responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Nelnet resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Nelnet Debt collection improper contact or sharing of info contacted me after i asked not to May 10, 2016 - My student loan had been discharged -/-/2010. Nelnet claims I did not contact that last year and so without warning since -/-/- they have been taking $150.00 from my - check which I am barely living on. Said I have to re-apply. I did and have also shown proof of emails where I have tried to contact them in past - yrs. I sent everything they needed in the packet. I have called several times each time they have my wrong address. Each time I give them the correct one, although the mail gets to the right address. I have - of which I have been working very had to stay off -... |