Review and analysis of over 17 Home Equity Loan Or Line Of Credit complaints against Pentagon FCU
Pentagon FCU consumers have reported over 17 official complaints related to Home equity loan or line of credit. Out of the 17 consumer complaints against Pentagon FCU, 29% were disputed by the consumer (i.e. the consumer was not happy with how Pentagon FCU responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against Pentagon FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 29% resulted in non-monetary compensation.
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Pentagon FCU Mortgage loan servicing, payments, escrow account July 8, 2015 - I have a home equity loan with the Pentagon Federal Credit Union that is delinquent but I was asked by a representative of their collections department to add $70.00 to my monthly payment every month starting in - which I have done. They continuously call me even on the day I make my payment to ask me when I am going to make the next payment because it is still 30 days behind. I was even told last month that the arrangement was no longer acceptable and I would have to enter into a new arrangement which I refused to do. I was told at one point by a supervisor that the person that made the ... |