Review and analysis of over 2 complaints against Citibank
Citibank consumers have reported over 2 official complaints related to Investigation took too long. Out of the 2 consumer complaints against Citibank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citibank Credit reporting credit reporting company's investigation investigation took too long March 29, 2017 - I have formally disputed an account Citibank N.A. says I owe. The formal Dispute was never communicated or recorded as disputed on my credit report within 30 days as directed by the FCRA. I sent formal letter of dispute in -/-/2016. Citibank said account verified and sent an account statement. Credit report in -/-/- still showed no dispute had been communicated to all - CRAs. I informed them that the account was in error. They continued to report negatively to Credit Reporting agencies. I have since received a letter demanding payment from another company called - A collection com... |