Freedom Mortgage Account Status Complaints

Review and analysis of over 1 complaints against Freedom Mortgage

Freedom Mortgage consumers have reported over 1 official complaints related to Account status. Out of the 1 consumer complaints against Freedom Mortgage, 0% were disputed by the consumer (i.e. the consumer was not happy with how Freedom Mortgage responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Freedom Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Account Status Consumer Complaints


Freedom Mortgage Credit reporting incorrect information on credit report account status

January 23, 2017 - We have had our mortgage with Freedom Mortgage since -/-/2007. Sometime early on they began using a service company called -. We did not send any payments to them as we did not understand what this is all about. Each and every single, on time payment has been made to Freedom Mortgage also indicated for what month and year the payment was made. They then advised us they took it back from the service company and gave the mortgage loan a different number. We have continued and have always made the mortgage payments on time and accurate. However, on a consistent basis they continue to send us...

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