ACS Education Services Received Bad Information About My Loan Complaints

Review and analysis of over 6 complaints against ACS Education Services

ACS Education Services consumers have reported over 6 official complaints related to Received bad information about my loan. Out of the 6 consumer complaints against ACS Education Services, 17% were disputed by the consumer (i.e. the consumer was not happy with how ACS Education Services responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ACS Education Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Received Bad Information About My Loan Consumer Complaints


ACS Education Services Student loan dealing with my lender or servicer received bad information about my loan

June 6, 2016 - On -/-/- I contacted ACS in order to get assistance with bringing my account current. I was told that I did not qualify for a forbearance. On -/-/- at - I called back with a rep from the loan guarantor on the line. I spoke with - - who said that I was eligible for a forbearance for 4 months. She further represented that my accounts would be brought current, the forbearance had been re-submitted and was pending and she had expedited it. In - I received a bill from ACS requesting a payment for a date that had already passed. I began calling ACS immediately to correc...

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ACS Education Services Student loan dealing with my lender or servicer received bad information about my loan

May 20, 2016 - I graduated college in 1999 and was a - who did not make enough to pay the bill. I have since changed careers and make enough to pay the minimum payment but my balance is not going down. My loan has doubled in size. I need help....

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