Review and analysis of over 3 complaints against ACS Education Services
ACS Education Services consumers have reported over 3 official complaints related to Not given enough info to verify debt. Out of the 3 consumer complaints against ACS Education Services, 0% were disputed by the consumer (i.e. the consumer was not happy with how ACS Education Services responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ACS Education Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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ACS Education Services Debt collection disclosure verification of debt not given enough info to verify debt April 9, 2015 - ACS is conducting substandard, if not illegal, loan practices. Their website lacks key information about my private student loans, such as the original loan amount. They do not offer a service to allow borrowers to increase their monthly payment amounts. I took out my loans from - -, which worked fine for me through law school. I believe ACS is intentionally obscuring their contact information on their website, does not allow borrowers to speak with a representative in the U.S. without at least a 30 minute wait period ( first requiring the borrower to go through a confusing automated rec... |