Review and analysis of over 30 complaints against AES/PHEAA
AES/PHEAA consumers have reported over 30 official complaints related to Frequent or repeated calls. Out of the 30 consumer complaints against AES/PHEAA, 20% were disputed by the consumer (i.e. the consumer was not happy with how AES/PHEAA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against AES/PHEAA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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AES/PHEAA Debt collection communication tactics frequent or repeated calls September 21, 2015 - My loan payments are current. They are calling me and the co-signor every - minutes from morning until night. When I do answer the phone and talk to them they see that I am current and state that it is a glitch '' in the system. However they are still calling every - minutes to both of us and this has been going on for at least 3 weeks now. I am getting ready to call an attorney. Please help. Thank you- - ... |
AES/PHEAA Debt collection communication tactics frequent or repeated calls March 28, 2015 - I 'm no longer at this desk phone # and now a coworker is receiving the harassing phone calls. I 'm about to loose my job because of them calling constantly. I notified them - times to please remove this phone # from their list to no avail. I had made payment arrangement 's with them but they would not provide me with documentation, my husband said it seemed fishy. We are unable to find them online. We do n't want to make a payment to a false collection agency. ... |