Review and analysis of over 1 complaints against Social Finance, Inc.
Social Finance, Inc. consumers have reported over 1 official complaints related to Having problems with customer service. Out of the 1 consumer complaints against Social Finance, Inc., 100% were disputed by the consumer (i.e. the consumer was not happy with how Social Finance, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Social Finance, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Social Finance, Inc. Student loan dealing with my lender or servicer having problems with customer service November 9, 2016 - We applied to re-finance my wife 's student loans with me as a cosigner, because she is unemployed. SoFi requested employment verification. For employment verification, my employer sends a password protected PDF to the entity, and sends me the password for the PDF. It is my responsibility to provide that password to the entity. I requested through my employer on -/-/16 that they send employment verification to " -- ''. I received the password from my employer and sent it to SoFi at - -, -/-/16. On Tuesday, -/-/16, I received word from SoFi that the employment ... |