Review and analysis of over 42 complaints against Navient
Navient consumers have reported over 42 official complaints related to Contacted me after I asked not to. Out of the 42 consumer complaints against Navient, 26% were disputed by the consumer (i.e. the consumer was not happy with how Navient responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navient resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Navient Debt collection improper contact or sharing of info contacted me after i asked not to December 15, 2015 - This is not my debt, this is my brother 's debt. This company ( Navient ) has obtained mine, as well as my husband 's information and has been contacting us. I have already told them I do not know where my brother is and asked them to stop calling me, but they have persisted. I am on the " Do Not Call Registry '' and have made a formal complaint with them as well. I have made multiple attempts to contact them regarding this issue and have been hung up on, lied to, and treated poorly. I attempted to block their calls, but they call from a different number every time. This company seems to be lo... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to November 19, 2015 - General Revenue Corporation has been calling both my cell and work phone numbers repeatedly during working hours despite me telling them that I can not accept calls at or during work. Today they called a colleague with a different phone number than my own, one that has no ties at all to me, and told her to give me a message. This is harassment and totally inappropriate. I am sending them a registered letter so they have the request in writing, but based on the experiences of other consumers, I do not expect this to be honored. I will send a second if needed, but I am not hopeful. ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to October 8, 2015 - Navient is calling my cell and my work phone multiple times a day. I have asked them to stop calling my work phone because it is interfering with my job. They call me everyday and usually - times a day, even if I talk to them they will call again a few hours later. I have asked them to stop contacting me many times and i will call them to make arrangements because I am unable to negotiate terms with them because they want too much money. I have told them they are harassing me. ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to September 12, 2015 - Navient hired - - - - to Collect on a private student loan. - - - - has repeatedly used deceitful collection practices to try and collect on the debt. I called - - - Systems today to make a payment, they proceeded to ask me to update my address with them. I told the person no i just want to make a monthly payment of $250.00 as I have been doing since - 2015. They then transferred me to their credit card processing '' line, and they proceeded to ask for my address again which they had never done before when I had made a payment. The intent of asking for my... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to July 16, 2015 - Calling at -. Trying collect debt that was charged off since 2009. I have been unemployed for - years. And having a hard time finding a job. If did have a job. I would definitely pay my bills. And they did n't read me fdca act until later in the conversation. ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to June 29, 2015 - They have violated a cease and desist order given to both collector and supervisor. They have failed to provide proof of obligation both to me and to the credit bureaus where dispute was filed. They contacted me via automatic dialer on - -, 2015 about - AZ time about - days after cease and desist was filed. ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to June 6, 2015 - Navient is calling me almost daily regarding my - yr old daughter 's student loan debt. She does not live with me but they are calling my mobile number ( even on Saturdays ) in spite of my requests not to be called and informing them she is not a household member. I refused to cosign for her - - loan and do not understand why they would provide her funds when she did not qualify on her own. Her father says he agreed to help her with a loan but does not recall signing an application and requested a copy of this. Navient states he did sign but copy has not been provided. He has explaine... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to April 29, 2015 - They are making more than - calls a day to our home. They have contacted me at work when I 've told them not to because I could lose my job. They also have called our neighbors. ... |