Review and analysis of over 8 complaints against Navy FCU
Navy FCU consumers have reported over 8 official complaints related to Talked to a third party about my debt. Out of the 8 consumer complaints against Navy FCU, 0% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Navy FCU Debt collection improper contact or sharing of info talked to a third party about my debt December 17, 2015 - I was contacted by Navy Federal Credit Union regarding my brother - - because he has a debt with them. The Navy Federal Credit Union employee identified themselves and then asked if I could pass a message onto my brother - -. I told them no, and that I was not - - so they should contact him about this issue. She restated that she just wanted me to pass on a message to him, and I again politely told her no and that they can try to contact him directly. I then called Navy Federal Credit Union 's main extension and asked to be transferred to their collections department. I wan... |