Review and analysis of over 17 complaints against Encore Capital Group
Encore Capital Group consumers have reported over 17 official complaints related to Used obscene/profane/abusive language. Out of the 17 consumer complaints against Encore Capital Group, 24% were disputed by the consumer (i.e. the consumer was not happy with how Encore Capital Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Encore Capital Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 24% resulted in non-monetary compensation.
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Encore Capital Group Debt collection communication tactics used obscene/profane/abusive language July 8, 2015 - - - - acted as a debt collector for Midland Funding. I settled to accounts with them and was advised that the accounts would be updated on my credit report to show settled. As of - both accounts are showing as collections by - - - and -. See attached letters as proof of settlement. The abusive language refers to questions they asked. Where are you going to get the money etc. ... |