Review and analysis of over 7 complaints against Navient
Navient consumers have reported over 7 official complaints related to Used obscene/profane/abusive language. Out of the 7 consumer complaints against Navient, 14% were disputed by the consumer (i.e. the consumer was not happy with how Navient responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navient resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Navient Debt collection communication tactics used obscene/profane/abusive language November 6, 2015 - non stop calling even after telling the company that a check was sent. Also, makes threats to my co-borrower who is now an elder and on a fixed income ... |
Navient Debt collection communication tactics used obscene/profane/abusive language July 14, 2015 - I advised in the conversation with the representative that the rate at which they wanted me to repay was unattainable at my current income level. The representative then responded, with full fledged attitude, that they '' did not need to make any concessions for me, that they can make me pay whatever they 'd like per my promissory note. This of course is untrue because I do have income based repayment options. That representative was wholly unprofessional and turned me off to wanting to work with them any further to resolve my bad debt. I told he rthat comment was unncessarry to have been mad... |