Review and analysis of over 2 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 2 official complaints related to Used obscene/profane/abusive language. Out of the 2 consumer complaints against Ally Financial Inc., 50% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Ally Financial Inc. Debt collection communication tactics used obscene/profane/abusive language November 3, 2015 - I answered the phone call and when I explained that the car is actually my sisters and she 'd be the - to contact for payments. The collector yelled at me in an extremely aggressive manner that he 'd be calling me again and hung up before I could finish explainin I 'd call her to see what was going on. I feel extremely attacked for aggressive tone of the phone call. ... |