Banco Popular North America Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Banco Popular North America Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure New York

, Big problem here. Went bankrupt in -, discharged, home not reaffirmed. My Uncle lived in it until his death in -. I have been trying to negotiate with bank ; it is a Home equity loan only, no first mortgage. They first accepted a offer and I was ready to go but my attorney never got back to me in time, then the person I was working with left the bank for another job. Fast forward to today, I again made the same offer, they will not accept, will not foreclose, will not deed it lieu ... nothing. The house is in a very, very crime ridden area, run down and will be worth nothing soon. I am at my wits end, I am on - and I try to keep up property, taxes and insurance but it is hurting me badly and I have fallen behind on taxes. The Mortgage Company is holding me hostage. After the Bankruptcy attorney never followed up and caused this problem I have not spoken to him since, I was very upset. ( Especially when he tried to charge me for doing nothing ) My question is, what can I do? Do you know someone who could help? Do n't I have any rights? Please let me know what you think, I appreciate any help. Thank You

Banco Popular North America customer in New York
Mar 29, 2017

* Source: CFPB Complaint Database

Banco Popular North America response to complaint:
Closed with explanation

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