U.S. Bancorp Prepaid Card Complaint

U.S. Bancorp Prepaid card department,

Gift or merchant card Fraud or scam Colorado

I was given a visa gift card for my birthday, with a balance of $100.00. The card says it was issued by US Bank. Several months later I removed the card from its original packaging and tried to register it on the provider 's website. When I tried to register the card to verify the balance, I found it had already been used for the full amount on the card, leaving a --dollar balance. I called the customer service number as printed on the card and filed a claim. I was informed the transaction had taken place in a - store in California on the day before my birthday. This week I was informed that my claim had been denied, because I had not filed it within 120 days of the gift card 's fraudulent use.


than optional. Doing research online, this turns out to be a widespread problem, that has been going on for some time. There are a number of articles online describing others that have fallen victim to this scam. Some claim that hundreds of complaints are received each day. Unfortunately, the corporation selling these cards has yet to take any action to either prevent this fraud, or to warn customers of the risk of the fraud and what they must do to protect themselves should the card 's account be used for unauthorized purchases. No warning is given that if the card is not registered within a particular time frame that the card holder will not be reimbursed for the fraudulent activity.