Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Credit reporting company's investigation Investigation took too long West Virginia

On - -, -, I applied for a bank account with - - Bank in order to receive discount on a new vehicle loan. The account was initially approved but then refunded due to a report from ChexSystems. I knew of no reason for the report so I contacted ChexSystems via their website - -, -. I asked for VALIDATION of said dispute on their email system. They sent me a letter dated by them -/-/-, however it was the - that I received it. Letter stated they would investigate and return information within the required 30 days. A letter dated -/-/- was then received by me saying they had verified the information and it would not be removed. It did not explain their procedures or validate the accuracy. I received the letter in mid -. I was able to finally get a phone number ( not from their site ) and called, the person had a foreign accent and was rude. I then verbally and in writing demanded VALIDATION. I received a letter in -, dated by them -/-/-, stating again that they would investigate and get a response within the 30 days as required by law. Finally I received a letter dated by ChexSystems -/-/- saying they now could not verify the information and it was removed. I have all these letters. Also, in my state, they withdrew their bond and their license was terminated in -. The paperwork is too much to scan and send but I can provide it. They obviously stalled and obstructed the compliance procedure. Simply though, they broke the law by not providing accurate information of their verification process and doing so was not in legal time frame and they are not a legal entity in my state, with no Resident Agent ( which I asked for and never received name thereof ). It took from - to mid - to have it removed, clearly not within 30 days.