Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account New Jersey

On -/-/- I refinanced my VA home mortgage with - - - - in the amount of $220000.00 with a monthly payment of $1000.00. ( See enclosure BBB_ Complaint Case ID # - ). This mortgage was subsequently purchased by Freedom Mortgage Company. As you can see from - I have been paying $1400.00 every month on time. Then in -/-/- my payment was raised to $2200.00 ( See - ). I contacted Freedom Mortgage and they told me the increase was caused by a mistake at the -/-/- settlement on the amount of property taxes and that they were going to spread the " arrears '' out. A new payment in the amount of $1900.00 ( See - ). I filed a complaint with the Better Business Bureau and Vice President - - - confirmed the increase was due to a mistake at settlement. ( See BBB_ Complaint Case ID # - ) Therefore due to a mistake at settlement and that mistake not being caught by - or Freedom Mortgage, my monthly payment has increased by $480.00. I feel this is either incompetency or the part of - mortgage companies or a predatory loan I never would have agreed to in 2015