Paramount GR Holdings, LLC Mortgage Complaint

Paramount GR Holdings, LLC Mortgage department,

Other mortgage Application, originator, mortgage broker Virginia

I started a refinance with Paramount Equity in California on - -. It is now - - and they keep stalling about the settlement. They told me 4 weeks and 2 weeks ago that I would have it settled by now. I have not heard from my worker and suddenly I have an email that I have to have another appraisal. I have no explanation about what this is about. I have immediately sent them any papers they requested. The only thing that I was late on was my income tax. My income is so low that the tax preparer told me that I would not have to do an income tax since it does not vary. Anyway, I immediately filed the income tax. I finally got a copy of it and sent it to the person handling the case then. She said she did not get a copy. Then she said she did not get a copy from IRS.


eventually went to my Congressman, - -. He got the tax return. They sent me a letter saying they were denying my refinancing. After I complained to the organization itself, they wanted to work with me again. They said they did not need my tax return. It sounds like they might have lost the tax return. They promised me they would settle today. Instead I get a request from a person to call them to have another appraisal done. The last appraisal cost $400.00 dollars that I borrowed from my son. I paid - dollars to have my house cleaned as then I had a - -. I can not afford - dollars now. If they had worked consistently and gave good customer service, it would have been done by now. We probably would not have needed the appraisal. They told me that I could get a cash out of - - and - - to cover my debts. Then two weeks later another person calls me and said no way I could get a cash out as my debt to earnings ratio is not great. I expected this to be over by - at least. By that time I would have my debts paid and able to live on my income. I had to take out - other credit cards as I was not able to live on my income because I had to pay debts. I have asked Paramount Equity and the whole list of people I have worked with : - -, - -, - -, and now - - to let me know what is going on and do not leave me stranded.