Freedom Mortgage Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Freedom Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Maryland

I was in the process of a loss mitigation claim with Freedom Mortgage and I received a letter dated -/-/2017 stating my claim was facially complete and I would hear from them within 30 days. Then, I received a letter from - dated -/-/2017 stating that my loan had been sold on -/-/2017. I never received anything from Freedom Mortgage about this, I received only a letter from them dated -/-/2017, AFTER the supposed sale of my mortgage, stating that my claim was being processed.

Freedom Mortgage customer in Maryland
Mar 03, 2017

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Consumer disputes how Freedom Mortgage handled their complaint

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