Freedom Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Freedom Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

Freedom Mortgage grossly and negligently estimated my escrow amount over the past few years and ended up with a shortage of nearly $2000.00. They now want me to pay in full for their inept skills, increasing my total monthly mortgage payment by nearly $250.00 and adding a tremendous hardship. Freedom Mortgage is now demanding this additional payment under threat of reporting me to the credit bureaus and charging late fees. Their use of position and authority to try and intimidate me is both discouraging and serves as one of the many reasons for this complaint. If this information is published publicly, please let this serve as a warning : Freedom Mortgage deals dirty. Also worth noting is their sudden insistence ( at the same time of this so-called " escrow shortage '' ) to refinance my home or else take out an equity line. I believe they are using this " shortage '' as leverage to fish for more business.

Freedom Mortgage customer in Florida
Mar 03, 2017

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more