Freedom Mortgage Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Tennessee

Freedom Mortgage has held payment on my account and has not applied toward my balance. Freedom Mortgage did not advise me of a escrow change to my account and has not applied my payment but has reported my account late to the Credit Reporting Agencies. I have contacted Freedom Mortgage 3 times to attempt to have this corrected.

Freedom Mortgage customer in Tennessee
Feb 28, 2017

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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