Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Virginia

- sold my mortgage 's servicing rights ( MSRs ) to Specialized Loan Servicing ( SLS ) on -/-/2017. None of my insurance information transfered over and SLS sent a letter stating I did not have insurance and stated it was a condition of my loan to have insurance. I provided the Condo Master policy and my Condo unit policy. The Condo unit policy had just been renewed and the new policy information had been sent. On - -, 2017 SLS sent me a letter indicating they were charging me $200.00 for the lapse of insurance from the date of their loan acquisition, -/-/17 to the beginning of my new policy -/-/2017. This administrative error as part of their MSRs purchase should have been handled in another manner and no mortgage customer should have been charged due to their inability to maintain the documentation from the previous servicer.