Synchrony Financial Credit Reporting Complaint

Incorrect information on credit report account status

Synchrony Financial Credit reporting department,

Incorrect information on credit report Account status New Jersey

I have completely paid off a retail account that was for a piano with Synchrony Bank -/-/2016. However Synchrony continues to report this bill as 90 days late with a balance remaining of $1000.00. This account has been paid down and off from an original balance of $20000.00. I have even received the paid off retail contract from Synchrony and release of lien on the - Piano, but Synchrony is not reporting this to any of the credit bureaus.

Synchrony Financial customer in New Jersey
Feb 12, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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