Citibank Credit Card Complaint

Citibank Credit card department,

Customer service / Customer relations New Jersey

Citicorp refuses to remove fraudulent inquiry from my credit report. the customer service is horrible and they LIE. Every single time i talk to someone from this company they acknowledge that the activity was - and they tell me to give the credit bureau - 30 days to update the info. 30 days to remove hard inquiry that was proven -. and they after the 30 days never happens. I can prove ID Theft that dates before this date and even alerted - that this application was not me immediatly after i received the Alert someone was trying to open an acct in my name. Citicorps 30 day excuse is getting old since it is nearly 6 months after the first time i was told it would take 30 days. see attached.