Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Other bank product/service Account opening, closing, or management Georgia

Reference # - Report - To Dear -, I applied for a Home Depot card over the internet on -/-/2017 I was advised that I needed to call - to complete my application. I did. The representative advised me to go into a store and show my identification along with another form of ID like a bank card etc. I went to Home Depot located at - the next day on Friday -. The lady in customer service called customer service over the phone and the person she spoke with told her I needed to have a credit card on my person with at least a year history. I did n't have any credit cards on me at the time only a back card.


I went back to the store today Saturday - and met with the same lady in customer service who tried to help me previously. I brought my - card with me that I have had for more than a year ... - she called customer service over the phone and was told the - card does not appear on my credit!!! I find this process to be immensely frustrating!! I am a hard working man and I have not done anything wrong but try to apply for a card from what I thought was - of the best appliance companies around, and I am being treated unfairly or treated as if I am a criminal. I am very frugal and do n't have a lot of credit because I mostly made purchases with cash, but my work load has increased from secondary job and buying things flat out can be a little pricey .... besides I noticed they offer a lot of benefits by having a Home Depot charge card. I 'm just appalled that I have been treated this way. I also just got home and saw that the - Card is in fact showing on my - Credit Report. I am speechless!!!