U.S. Bancorp Consumer Loan Complaint

U.S. Bancorp Consumer Loan department,

Vehicle lease Managing the loan or lease California

I made a prior complaint under Case number : -. I received a written response from US Bank ( not within the timeframe ) advising that I would get a final written response summarizing the completion of my lease and any amounts owed. My lease terminated in -, 2016 and I have yet to receive this promised statement. I am unsure if there was actual receipt of my returned vehicle. I am unsure if there are any outstanding charges that may impact my credit score. I am unhappy over the broken promise as well. I would not recommend auto financing with US Bank to any consumer given my experience.